Privacy Policy

Effective Date: 03/04/2025
Last Updated: 03/04/2025

Welcome to Uoons Seller Platform. Your privacy is important to us, and we are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your data when you register and sell products on our platform.

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

When you register on our platform, make a purchase, or engage with our services, we may collect the following personal information:

1.1 Personal Information

• Name, contact details, and business registration information
• PAN, GSTIN, and other tax-related details
• Bank account details for payments
• Address and identity verification documents

1.2 Product and Transaction Data:

• Product listings, descriptions, and pricing information
• Order and sales data
• Shipping and logistics details

1.3 Technical and Usage Data:

• IP address, browser type, and device details
• Login credentials and security authentication
• Cookies and tracking technologies for website performance and fraud prevention
• User behavior data for platform improvement

2. How We Use Your Information

Your data is used for the following purposes:

• To verify and register you as a seller
• To process transactions, payments, and refunds
• To manage product listings, inventory, and shipping
• To communicate order-related updates and promotional offers
• To comply with legal and regulatory obligations
• To improve platform functionality, security, and user experience
• To analyze demographic and behavioral trends to enhance services

We may use artificial intelligence (AI) and machine learning (ML) technologies to analyze images and improve user experience.

3.Data Sharing and Disclosure

We do not sell or rent your data. However, we may share your information with::

• Logistics and Payment Partners:To facilitate order fulfillment and payments.
• Legal & Regulatory Authorities: To comply with applicable laws.
• Technology & Service Providers:For website management, analytics, and fraud prevention.
• Buyers:Limited details for shipping and invoicing purposes
• Affiliates & Business Partners:To improve service offerings and conduct market research

We may also share your data in case of mergers, acquisitions, or business restructuring, subject to applicable privacy protections.

4. Payment Settlement for Sellers

• Sellers will receive payment 7 business days after the date of delivery of their products.
• A minimum wallet balance of INR 500 is required to keep the seller account active.
• The settlement amount must be above INR 100/-, with a minimum settlement threshold of INR 100.
• Payment settlements will be processed via the bank details provided by the seller during registration.

5.Data Security & Retention

We implement strong security measures to protect your data against unauthorized access.

• Your data is retained only as long as necessary for legal, operational, and business requirements.
• We use secure servers and encryption to safeguard transactions.
• Sellers are advised to keep their account credentials secure and report any suspicious activity immediately.

6. Your Rights and Choices

As a seller, you have the right to:

Access, modify, or update your account and business information:

• Request deletion of your data (subject to legal and regulatory obligations)
• Opt-out of non-essential marketing communications
• Contact us for any privacy-related concerns
• Decline the use of cookies (though some features may be unavailable)

7. Changes to This Privacy Policy

Our privacy policy is subject to change at any time without notice. To stay updated, please review this policy periodically. Any significant changes will be notified via email or platform announcements.

By continuing to use our platform, you expressly consent to our collection, use, and disclosure of your data as per this Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Uoons Ecommerce Pvt. Ltd
Office Address:304 Capital Tower, Sapna Sangeeta Road,
Indore – 452001, Madhya Pradesh, India
Email:care@uoons.com